Privacy Policy

Last Updated: 12/29/2025

1. Introduction

At Justice Air Conditioning (“we,” “us,” or “our”), we pride ourselves on treating our customers like family. This means protecting your home, your comfort, and your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our HVAC services, including our Justice League Service Plan.

By accessing our website or using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”).

A. Information You Provide to Us

• Contact Data: Name, service address, billing address, email address, and phone number.
• Service Data: Information about your home, AC unit model/serial numbers, and service history.
• Payment Information: Credit/debit card details or banking information (processed securely through our third-party payment processors).
• Account Credentials: If you create a customer portal account to manage your “Justice League” membership.

B. Information We Collect Automatically When you visit our website, we may automatically collect:

• Device Data: IP address, browser type, operating system, and access times.
• Usage Data: Pages viewed, links clicked, and how you interact with our site.

3. How We Use Your Information

We use your data to provide “Performant & Powerful” service. Specifically, we use it to:

• Schedule and Perform Services: To dispatch technicians to your home for repairs, installations, or maintenance visits.
• Process Payments: To bill for one-time services or recurring “Justice League” membership fees.
• Communicate: To send appointment reminders, service updates, invoices, and estimates via email, text, or phone.
• Customer Support: To respond to your questions, warranty claims, or emergency service requests.
• Marketing: To send you promotions, seasonal tips, or newsletters (you may opt out at any time).

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your data in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business (e.g., credit card processors, CRM software, email marketing platforms). These partners are contractually obligated to keep your data confidential.
• Legal Requirements: If required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, sale, or transfer of company assets.

5. Cookies and Tracking Technologies

Our website may use “cookies” to enhance your user experience. A cookie is a small text file placed on your hard disk by a web page server. You have the ability to accept or decline cookies through your browser settings.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is encrypted and transmitted via Secure Socket Layer (SSL) technology. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

7. SMS/Text Messaging

By providing your phone number, you consent to receive text messages from us regarding your service appointments, estimates, and “Justice League” plan updates. Standard message and data rates may apply. You can reply STOP at any time to opt out of SMS communications.

8. Third-Party Links

Our website may contain links to other sites (e.g., manufacturer warranty pages, financing partners). We are not responsible for the content or privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this page will indicate when the latest revisions were made.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Justice Air Conditioning

Address: 109 Orange Ridge Dr, Longwood, FL 32779\

Phone: (407) 907-2110

Email: info@www.justiceairconditioning.com